Shipping policy
Shipping Policy
Processing Time
- Orders are processed within 1-3 business days.
- If there are any delays due to high demand or stock availability, we will notify you via email.
Shipping Methods & Delivery Time
We offer reliable shipping services through 4PX and 4PX UK Special Line DDP. The estimated delivery time varies based on the destination:
- UK Standard Shipping: 7-14 business days
- UK Express Shipping: 3-7 business days (if available)
- International Shipping: 10-20 business days (varies by destination)
Shipping Fees
- Free shipping for orders over £50.
- Standard shipping fees will be calculated at checkout for orders below £50.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can track your package on our website or the carrier's website.
International Shipping
- We offer international shipping to various countries.
- Delivery times and shipping costs may vary depending on the destination.
Lost or Delayed Packages
- If your package is delayed beyond the estimated delivery time, please contact our support team.
- We are not responsible for lost or stolen packages once they have been marked as delivered.
Damaged Items & Returns
- If your order arrives damaged, please contact us within 48 hours with photos of the damage.
- For return and refund information, please refer to our Return Policy.
For any shipping inquiries, please contact our customer support at hcc060157@gmail.com.